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The Municipal Office is located at 1439 County Rd 8 in Chantry. Our mailing address is 1439 County Rd 8, Delta, Ontario K0E 1G0. Contact numbers: 613-928-2251, 1-800-928-2250, Tax Office 1-866-677-4577, After-Hours Service 1-877-798-5725. Office hours: Monday to Friday 8:30am–4:30pm. The Office is closed on statutory and civic holidays.
We are on Facebook (Township of Rideau Lakes) & Twitter (RLTwp). Follow us and/or like us to get daily/weekly reminders, facts tips about waste, recycling and current news. “Like” the Rideau Lakes Emergency Management Facebook Page too for important tips on how to prepare for an emergency.
We have created an email list for residents to receive periodic Public Works updates and/or changes via email. If you wish to be on this list, send an email to email@example.com with the subject - PLEASE ADD ME. This email information is not replacing mailings, newspaper notices or posters, it is simply another way to keep our residents informed. This list is confidential and will not be shared or sold to anyone.
All dogs over 6 months of age are required to be licenced under By-Law 2004-170. Licence forms can be found in the Community & Leisure Services brochure, on our website or simply stop by the Township Office and purchase a licence. Dog tags have proven to be the most successful means of identification. Purchasing a dog tag can save you re-claim fees.
If you are having an outdoor controlled burn you MUST purchase & activate a burn permit. Permits are valid for one calendar year. Stop by the Township Office to purchase one, call 1-800-928-2250 for a list of businesses near you which sell them or visit our website and click the blue “Fire” tab (left) for information. To check the Fire Condition Hotline call 1-800-928-2250 x600, as a burn ban could go in place at any time.
After-Hours Service 1-877-798-5725:
This service is available for urgent matters that cannot wait until the next business day (e.g. a tree has fallen down on/over a Township road or a road is flooding). Please do not call this service with general inquires, tax questions, waste & recycling issues, animal control or to report that a road needs grading. In case of an emergency dial 911.
Rideau Lakes Public Library: Offers many services including DVDs, talking books, magazines, book clubs, senior outreach, children's programs, reference services, photocopying, faxing, high speed internet and wireless access. You can see the library schedule on the Library Page or by visiting their website: www.rideaulakeslibrary.ca.
PORTLAND TRANSFER STATION (PTS) :
Is located at 4427H Old Kingston Rd, (north of the Village of Portland) and is open Wednesdays & Saturdays from 8:00am–4:00pm. Large items (such as mattresses, tables, chairs and furniture) and items not collected at curbside (such as rugs, lamps, vacuums, brush & tree wood) can be disposed of here. Please note that curbside bag tags are not accepted at the PTS. When visiting the PTS, Township policy requires you to sort and discard material in the proper locations. There are different areas for recycling, household wet waste, tires, scrap metal, electronics, construction material, brush/leaves etc. Eg. anything made of metal must go in the scrap metal bin. You are not permitted to toss it in the landfill pile. Tip: load your vehicle to follow the sorting requirements to help save time when you get there. Load your electronics, recycling and scrap metal near the back of the vehicle to access it easily as they are free and go in designated areas before being weighed.
All waste entering the PTS is chargeable at a rate of $214/tonne, with a minimum charge of $10. Bag tags are not accepted at the PTS, as they are for curbside collection only. Small amounts of construction material are accepted (e.g. drywall, lumber, shingles, insulation, windows/doors, carpet/flooring, etc). Demolition material is not accepted. The Township reserves the right to limit the quantity of material brought into the PTS at any one time. All bagged waste MUST BE IN CLEAR BAGS. The PTS accepts cash, debit, mastercard/visa. Personal cheques are not accepted.
Free at the Portland Transfer Station (PTS):
Accepted items free of charge – all recycling material, tires (clean & off the rim), electronics (see list below), scrap metal (see list below) and compost.
Electronic Recycling Includes:
Desktop computers & laptops, printers (desktop, photo, laser), cell phones, televisions, radios, telephones & answering machines, VCR/DVD players, cameras, keyboards, mice, cables, MP3 players, fax machines, monitors (LCD, plasma), video games/hand held video consoles.
Scrap Metal Recycling Includes:
Pieces of scrap steel/aluminum, microwaves (with glass plate removed), bread makers, toasters, bicycles (tires removed), hot water heaters, stoves, ovens, washer/dryer, fridges/freezers, air conditioners (Freon MUST be removed), barbeques (no propane tanks), satellite, cable & digital transmitters or receivers, steel roofing & aluminum siding, empty paint cans (lids removed, wiped out & dry).
If you do not have your own backyard composter, there is a compost pile for your yard & compostable food waste at the PTS. Pails and/or plastic bags MUST be emptied. Christmas trees (without tinsel/lights/decorations), leaves, grass clippings & dead flowers are accepted, free of charge, as compost.
WASTE DIVERSION :
Clothing & Item Recycling:
Portland Community Clothing Co-operative at 24 Water St. (Portland) accepts gently used clothing. For more information contact Paul Simpson at 613-359-5196. The Canadian Diabetes Association has clothing bins throughout the Township including the PTS. Clothes must be in bags when dropped into the bin and if the bin is full, do not leave them behind. Gently used clothing and items can also be donated to Big Brothers/Big Sisters (Jewels Gently Used Clothing) in Smiths Falls. For donations of gently used items visit The REAL Deal Store in Smiths Falls.
Milk Bags for Haiti & Ethiopia:
Drop off your clean & folded milk bags to the Township Office during regular business hours. Milk bags are used to make sleeping mats & medical bags.
Lions Clubs International Eyeglass Recycling Program:
Do you have used eyeglasses you don’t need anymore? Drop them off to one of the following locations: Township Office – Chantry, Rideau Lakes Building Centre – Crosby, Country Roads Community Health Centre – Portland, Newboro Medical Centre, Dr. Radford’s Office – Westport, Murphy’s Barber Shop – Westport, Smiths Falls Optometrists’ Office or give them to any Lions Member.
DATES TO REMEMBER -
Earth Hour 2014:
Earth Hour is an event in which people are asked to turn off their lights for 1 hour to show their support for action on climate change. Residents are encouraged to take part in Earth Hour on Saturday, March 28th from 8:30pm–9:30pm. Go to www.wwf.ca/earthhour/ for more info.
Pitch-In Canada Week: April 19-25, 2014 Help make Rideau Lakes a beautiful place to live by picking up roadside litter. Pitch-In bags are free to volunteers and can be obtained at the Township Office and Libraries or call the Office & arrange to have yours delivered on your collection day. Organize a group, plan a barbeque and make a day of it in your community. Email Amy to register your event firstname.lastname@example.org .
Household Hazardous Waste Days – HHWD (FREE): See calendar for dates (May 16th & August 15th) Household hazardous material such as batteries, paint, solvent, oil, fluorescent light bulbs must be disposed of at our Hazardous Waste Days. Never put hazardous waste in your garbage. The PTS will be accepting Household Hazardous Waste free of charge, at 2 events this year from 9:00am–3:00pm. Visit our website at www.twprideaulakes.on.ca/hazardous-waste.html for a list of acceptable items. Open to households in Rideau Lakes & the Village of Westport (businesses not accepted). Go to www.makethedrop.ca for more options.
Sunday Waste & Recycling Depot Service -
The Township provides a Sunday depot service at 8 locations for residents to dispose of their household garbage & recycling for 22 weeks starting the Sunday of Victoria Day weekend. You can dispose of your bagged household waste & recycling May 17th, 24th & 31st from 4:00pm–6:00pm; June 7th through August 30th from 4:00pm–8:00pm and from September 6th to October 11th from 4:00pm–6:00pm. Locations include: Franklin Drive Boat Launch, Glover Road Boat Launch, Lower Beverley Lake Park Boat Launch, Newboro Harbour, North Crosby Garage, Portland Harbour and South Elmsley Garage. Forresters Landing Boat Launch is serviced from 3:30pm to 3:45pm only. May 17th – 31st & Sept 6th – Oct 11th trucks will only be parked at Newboro & Portland Harbours, but will stop by all other locations after 6:00pm to collect what is left on Sundays only.
Each household is eligible to dispose of one FREE half ton truck load of brush in 2015. To receive your voucher number contact Amy at 1-800-928-2250 Ext 285 or email email@example.com.
Backyard composters are available for purchase at the Township Office (1439 County Rd #8 in Chantry) from April to October (only) at a discounted price of $39.00 (while supplies last). Also available, while supplies last, are kitchen composters for $8.00. Compost includes such items as: garden waste, manure, leaves, grass clippings, pet hair, kitchen scraps, etc. Google “compost” for more information.
STAT/CIVIC HOLIDAYS -
When there is a holiday, collection takes place one day later than normal (with the exception of Christmas & New Year’s schedules). Only the week in which the holiday falls is affected. For example when the holiday is on a Monday, the collection schedule takes place Tuesday through Saturday. When the holiday falls on a Wednesday, that collection takes place Thursday through Saturday, only Wed-Fri are affected. See calendar for holiday schedules.
GARBAGE & RECYCLING CURBSIDE COLLECTION ALL BAGS MUST BE OUT BY 7:00 am
Curbside collection is for household bagged garbage only. Households have weekly garbage collection with a 2 bag limit. Garbage must be in a clear bag (no colour) with a current Rideau Lakes’ bag tag attached, weighing no more than 40 lbs. All bags set out for collection must be tied and your bag tag must be clearly visible to the driver. To easily stick your bag tag, turn your tag over (white side up) and find the tabs for easy peeling. Affix 1 tag to the top of each bag (not the side of the bag or wrapped around the handles). During hot weather, freeze decaying material as bags will not be picked up if worms are present. Large items are not collected at curbside and must be disposed of at the Portland Transfer Station (see tipping fees). Garbage bags containing recycling material will not be collected, as we encourage everyone to recycle. Dark bags will not be picked up. Bags may be placed inside a garbage container. If placed in a can/bin ensure the tag(s) is visible at the top.
Please remember that your bags are YOURS until the driver puts them in the truck. If you have issues with birds and critters, place your bags in a container or cover them with a tarp/blanket. If your bags are ripped apart at curbside, it is your responsibility to clean up the mess.
Businesses do not receive curbside collection and must dispose of their waste and recycling at the Portland Transfer Station.
Bag Tag Purchase Locations:
You can purchase bag tags for $2.00 each at the following locations:
Introduction · Recycling Guide · Collection Map + Schedule · PDF version
Township of Rideau Lakes, 1439 County Road 8, Delta, ON, K0E 1G0
For general inquiries, administration, planning, public works, parks & rec, and fire department:
Tel: 613-928-2251 or 1-800-928-2250 - Fax: 613-928-3097
For the tax office:
Tel: 613-928-2896 or 1-866-677-4577
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